rEPAIR INFORMATION

wELCOME gREETING

When you come to Trevor's Auto Body you will be greeted by our friendly office staff and owner. They will gladly help you with any questions or concerns you may have, and will be there every step of the way to help with any needs that arise.

ESTIMATES

After meeting with the office staff, Trevor (owner) will perform an inspection of the vehicle with you and provide you with an estimate for repairs.  Most estimates are able to be written on the spot, but there are some occasions that may require additional time.

Insurance

Once an estimate has been written it is then time to determine if you will be using your insurance company to cover the repairs.  Rest assured that if you choose to use your insurance we will take care of most of the dealing with the insurance company directly. All you have to do is start an initial claim and we will take care of the rest from there.

Special Note: Always remember that an Insurance Company CANNOT tell you where you have to take your vehicle for repairs.  The choice is ALWAYS yours.

Appointments

Once it has been determined how the costs of repairs will be covered, then you are able to talk with our office staff, and often the owner directly, to schedule an appointment for the repairs. If at any time you need to change that appointment, you can always call us and we will always do our best to accommodate your needs.

Repairs

When you bring your vehicle in for repairs, you will be given an estimated time the repairs will be finished. On occasion there are instances where the time of repairs will have to be extended due to various unforeseeable delays. However, when this happens we will do our best to accommodate any additional needs that may arise out of the delay.

Finishing

Here at Trevor's Auto Body we take pride in our work. And as such, when we finish repairs on a vehicle we will take the time to go over all the work with you at the time of pick-up, and even perform an inspection of the vehicle with you to take care of any concerns you may have right away.  Vehicles will always be cleaned up to remove any signs of repair work before being given back to you, the customer.